Sarto has no user accounts. This page explains what little data exists, and how to have it deleted with or without the app.
What exists
| Where | What | Who can delete it |
|---|---|---|
| On your phone | Settings, the history of results from the last 7 days, today's count of free photos, a reminder if you set one | You, at once |
| With our purchase provider (RevenueCat) | A record of your Sarto Pro purchase under a random identifier | We do, on request |
| With our analytics and crash providers, if you allowed them | Anonymous usage counts and crash reports under random identifiers | We do, on request |
| With Apple or Google | The purchase itself and your payment details | Only Apple or Google |
Your photos are not in this list because Sarto never sends them anywhere.
In the app
- Open Sarto → Settings → Privacy and data → Delete my data.
- Erase Sarto's data on this phone removes everything in the first row at once. Photos already saved to your library are yours and stay. Today's count of free photos stays until midnight.
- To delete what our providers hold, tap Send request (or copy the identifiers shown and email them to privacy@revolisapp.com).
Without the app
Write to privacy@revolisapp.com with the subject "Delete my Sarto data" and include the order number from the receipt Apple or Google emailed you for Sarto Pro. If you never bought anything and no longer have the app, there is no purchase record, and the anonymous identifiers were removed from your phone when you deleted the app; we have no way to connect the remaining anonymous counts to you, and they expire on their own.
We do not ask for an account, a reason or an identity document.
What happens next
We delete the records at our providers and confirm by email within 30 days. If you keep using Sarto afterwards, a new purchase record is created the next time the app checks your purchases. To remove everything for good, send the request and then delete the app.
What we cannot delete
- The purchase record and payment details held by Apple or Google. Ask them directly.
- Invoices and bookkeeping records we must keep by law, for {{RETENTION_TAX}}.
Deleting data does not cancel anything
Deleting your data does not cancel a yearly plan and does not refund a purchase.
Cancel on iPhone: https://apps.apple.com/account/subscriptions · Cancel on Android: https://play.google.com/store/account/subscriptions · Refunds: Help and contact
