Contact
Write to support@revolisapp.com. We usually reply within a few days. It helps to include your phone model, the Sarto version (Settings, bottom of the page) and what you were trying to do. Please do not send photos that contain personal documents.
For privacy questions and deletion requests, write to privacy@revolisapp.com.
Purchases
- Restore Sarto Pro: Settings → Sarto Pro → Restore purchases. Use the same Apple ID or Google account that made the purchase.
- Cancel the yearly plan: on iPhone, Settings → your name → Subscriptions, or https://apps.apple.com/account/subscriptions. On Android, Google Play → profile → Payments and subscriptions, or https://play.google.com/store/account/subscriptions.
- Refunds are handled by the store that sold the purchase. Apple: https://support.apple.com/118223. Google Play: https://support.google.com/googleplay/answer/2479637.
Common questions
- A photo is still over my limit. Some photos cannot reach a very small size without becoming unusable. Sarto stops at the smallest usable result and says so. Try a smaller pixel size together with the file-size limit.
- The result is larger than the original. This happens when a small photo is saved as PNG or enlarged. Sarto keeps the original when shrinking does not help.
- Where are my results? In your photo library, and for 7 days under History in the app.
- Is my photo uploaded? No. See the Privacy Policy.